How quickly are parts delivered?
Usually the next day, depending on the time you made your request and the day of the week.
For example, if a request is made at 4.30pm, it is unlikely that the parts can be despatched before the
following day or if the request was made on a Friday we will be unable to deliver before Monday, unless a
special surcharge has been agreed.
What savings can I expect to make if I use Recycled spares instead of new ones?
Obviously it's impossible to accurately give a true percentage figure but you should expect to save between 45% to 80% off the cost of new parts.
What guarantees do you offer?
We offer a minimum guarantee on all parts supplied. Many parts come with 30 days and some parts come with 90 days, 120 days or more.
Can I receive quotes by Email?
Yes. Just enter your email address and a daytime contact number when making a request and we'll email you all quotes with 24 hours.
What happens if a part supplied is faulty?
Simply contact us and we will usually ask you to return the faulty part and either despatch a replacement or in the event we do not a replacement available, we will arrange for an immediate refund.
Can I telephone my request?
Yes. Call us on 9558 3366 Monday - Friday 8.00am - 5.00pm Saturday 8.00am - 2pm
What success rate do Fordham Spares have in finding the right part for you?
Again it's impossible to accurately state just how many times we successfully find parts for customers but indications are that its as often as 85%. We also offer new replacement parts at great prices.
What if you do not find my spares first time?
Obviously with the nature of used parts, it would be impossible to have every part for every model of vehicle. It is of course possible from time to time that we will not have a particular part but as we are receiving new stock almost daily, we are happy to retain your details and contact you as soon as the part is available. |
